Suite 106 114-116 Henry Street Penrith NSW 2750

Nepean Neighbour Aid Service

There are Neighbour Aid services within each area of NSW. Nepean Neighbour Aid covers suburbs from Penrith to Colyton with rural areas of Wallacia and Londonderry.

The goal of Neighbour Aid is to ensure that clients can continue to live at home with social interaction, therefore reducing the risk of premature entry into nursing homes.

Nepean Neighbour Aid is a home and community care service funded by the Department of Health.

Neighbour Aid programs are about quality of life. They are planned around the needs of each individual client. The services are provided by volunteers and for the client there is no cost for social support home visits. A contribution may be asked for costs when the volunteer takes a client out.

Nepean Neighbour Aid provides social support through volunteer home visits to break the cycle of social isolation. Visits can take place either weekly or fortnightly.

A cup of tea, a chat, walk to the park, looking around the shops, going for a drive are all popular with the clients and volunteers.

Clients’ feedback is that their volunteer visits are the highlight of their week. This provides them with a social outlet that is priceless and in turn volunteers lives are enriched.

To be eligible:

  • Clients must be in the Home and Community Care target group ie: frail aged and be referred through My Aged Care website.
  • Clients must live within the Nepean region in their own homes or self care units in retirement villages. We are unable to assist clients from hostels, assisted living or nursing homes.
  • Neighbour Aid is not an emergency service and cannot respond to crisis situations.


Nepean Neighbour Aid is always looking to recruit volunteers to assist with this service. In return the service holds appreciation functions, support meetings and ongoing training for the volunteers.

To volunteer with Nepean Neighbour Aid you need to agree to a criminal record check and live within the Nepean region. If you would like to assist clients with going to the shops or on an outing you will need to have a current drivers' license and roadworthy vehicle with Comprehensive Insurance. If you do not have access to a car you can visit by public transport.

Please come along and see if Nepean Neighbour Aid is right for you. You can ring the Coordinator on 4721 7572 to discuss the role or make an appointment with the Referrals Coordinator 4731 6523.

Nepean Neighbour Aid is open Monday to Thursday from 9 a.m. to 3 p.m. There is an answering machine where the Co-ordinator will return your call or contact via email address



For individual contact numbers please click into the links of each service:

Volunteer Referral Service | Nepean Neighbour Aid Service
Nepean Volunteer Support Program | Community Visitors Scheme